Help
Help / How Do I?
This page provides guidance on how to access common Town of Proctorville services. If you need additional assistance or your question is not listed, please contact Town Hall during regular business hours.
Electric
How do I start or stop electric service?
To start, stop, or transfer electric service, contact Town Hall. Requests may require identification, proof of address, and applicable deposits or fees. Please allow adequate notice to ensure timely service.
How do I pay my electric bill?
Electric bills may be paid using the payment methods approved by the town, including in-person or mail payments. Due dates are listed on each billing statement.
What should I do during a power outage?
Report power outages to Town Hall as soon as possible. During severe weather or widespread outages, restoration efforts are prioritized based on safety and system conditions.
Water
How do I start or stop water service?
To begin or discontinue water service, contact Town Hall. Service requests may require identification, proof of residency, and applicable fees.
How do I report a water issue?
Water leaks, low pressure, or other service concerns should be reported to Town Hall so they can be addressed promptly.
Sewer
How do I set up sewer service?
Sewer service is coordinated through Town Hall. New connections or service changes may require approval and inspection.
How do I report a sewer problem?
If you experience sewer backups, odors, or other sewer-related issues, contact Town Hall immediately to report the issue.
Pay Taxes
How do I pay my town taxes?
Town taxes may be paid through the payment methods approved by the Town of Proctorville. Payment deadlines and amounts are provided on official tax notices.
Who can help with tax questions?
For questions regarding tax bills, balances, or payment deadlines, contact Town Hall for assistance.
Zoning Permits
How do I apply for a zoning permit?
Zoning permit applications are available through Town Hall. Applicants may be required to submit plans, property information, and supporting documentation for review and approval.
When is a zoning permit required?
Zoning permits are generally required for changes in land use, property development, or activities regulated by town ordinances.
Building Permits
How do I apply for a building permit?
Building permits must be obtained through Town Hall before starting construction, renovation, or structural modifications. Applications typically require construction plans and may involve inspections.
Why is a building permit required?
Building permits ensure that construction projects meet safety codes and local regulations to protect property owners and the community.
Need More Help?
If you need additional assistance or have questions about town services, please contact Town Hall. Staff can direct you to the appropriate department and help guide you through the process.
Join Our Community Today
Become a part of our vibrant town and experience the unique charm of Proctorville. We look forward to welcoming you!